EFFECTIVE COMMUNICATIONS
For effective communication, the American Management Association (AMA) has identified the following points:
- A clear message
- Advantage of communication
- Understanding the physical and human environments
- Consultation with other experts in preparing the information
- Discussion on important aspects of communication
- The values of the receiver
- Importance of the communication
- Follow-up action
- Completing the job as per the communication
- Possessing good listening skills
