Definitions – Control Process

DEFINITIONS 

KOONTZ AND O’DONNELL: Control is measurement and correction of the performance of activities of subordinates in order to make sure that enterprise objectives and plans devised to attain them are being accomplished.

ERNEST DALE: Control is a system which not only provides a historical record of what has happened to the business as a whole, but also pinpoints the reasons why it has happened and provides the data that enable the chief executive or the departmental head to take corrective steps if he is on the wrong track.

GEORGE R. TERRY: Control is determining what is being accomplished, that is, evaluating the performance, and if necessary, applying corrective measures so that the performance takes place according to plans.